Refund policy

You have the right to a refund if you change your mind within seven days of purchase, or within seven days of delivery provided you have not opened the original packaging. However, if you decide that you do not want the purchase once it has been shipped to you, you must return it to us at your own expense.

This product is manufactured and distributed by Essential Works. If you would like a refund of an item you have purchased on this site, please use the form below to contact us and explain the circumstances. We will then contact you to confirm the status of your order and arrange the refund where applicable.

Contact us by email